The duty of care refers to our responsibility as a travel management company to ensure the safety, security, and well-being of our clients during their business trips. Specifically, the duty of care involves taking reasonable steps to minimize the risks that you may face while travelling, including providing you with information and resources to help you and your team stay safe.
Below are some of the key aspects of a duty of care that we handle with priority Cokeson Travels Limited
Pre-trip planning and risk assessment: We provide our clients with information about the risks associated with their destination, including health and safety concerns, travel advisories, and security risks. We also help you plan your business trip to minimize these risks and provide resources and guidance on how to stay safe.
Emergency assistance: We always have a plan in place to provide emergency assistance to our clients in the event of an emergency, such as a natural disaster, civil unrest, or a medical emergency. This may include providing access to medical care, emergency evacuation services, and other forms of support as needed.
Communication and support: We provide clear lines of communication with our clients and we are sure to be available to provide support and guidance as needed. This may involve providing 24/7 support through a helpline or other means of communication.
Travel tracking: We also provide travel tracking on all business travels such as tracking employee travel itineraries and providing regular updates to the company on their whereabouts.
Post-travel reporting: We provide post-travel reporting to our clients on any incidents or issues that occurred during an employee’s travel.
Overall, the duty of care is a critical aspect of the services we provide to our clients as a travel agency, as it helps ensure that our clients have a safe and enjoyable trip.
